Order & Cancellation Policy

Plabon Bag

1. Placing an Order

Customers can place an order through the Plabon Bag website by providing the required information, including name, phone number, and delivery address.

2. Order Confirmation

After receiving an order, our team may contact the customer by phone or other available communication methods to confirm the order.

An order may be cancelled by Plabon Bag if the customer cannot be reached, the provided information is incorrect, the product becomes unavailable, or the order appears to be fraudulent or suspicious.

3. Customer Order Cancellation

If you need to cancel an order, please contact us as soon as possible before the order is dispatched.

Once an order has been shipped or handed over to the courier, cancellation may no longer be possible.

4. Incorrect Customer Information

Customers are responsible for providing accurate name, phone number, address, and other order information. Additional delivery charges or failed delivery may occur if incorrect information is provided.

5. Unavailable Products

If an ordered product becomes unavailable, we may contact the customer to discuss available options or cancel the affected order.

6. Fake or Fraudulent Orders

We reserve the right to refuse or cancel orders that appear to contain false information, fraudulent activity, repeated refusal of deliveries, or other suspicious behavior.